Shipping Large, Bulky Goods?

You Deserve Better than One-Size-Fits-All-Shipping

Don’t Let Bulky Shipping Break the Bank

A single patio grill can trigger hundreds in unexpected surcharges. Meanwhile, 66% of shoppers still expect free shipping. ShipperHQ helps you show the right shipping options to the right customers—so you can cut costs without killing conversions.

• Avoid overcharges. Calculate rates based on how products actually pack. Use advanced logic to reflect exactly how large or heavy items like power tools, restaurant equipment, or aquariums are boxed or palletized.
• Save on packaging. Set packing limits by weight or quantity, apply pack-separately rules, and account for padding or special handling. Pack more efficiently with clear visuals showing how ShipperHQ’s best-fit algorithm packed every order.
• Get full freight control. Instantly access 30+ LTL freight integrations or add your own custom carriers. Apply liftgate, inside delivery, or limited access fees upfront based on cart contents and address type – or let customers choose the service they need.
• Use the rates that work for you. Upload custom rate tables or use your negotiated carrier rates. ShipperHQ integrates with 50+ carriers, rate shops in real-time, and only shows methods that match the rules you define—based on product weight, distance, quantity, or any other condition.
• Dodge surprise surcharges. Instantly detect residential vs. commercial addresses at checkout and apply the right fees—before they cut into your margins.

Offer Delivery Options That Convert – Even for Oversized Orders

Big products can come with big expectations.

Shoppers want clear delivery timelines, affordable options, and convenience that fits their lives. ShipperHQ helps you meet those demands in a smart, sustainable way that works for your business.

• White glove service. In-store pickup. Ship to store. Show the right delivery methods based on what’s in the cart and where it’s going. Then let customers choose the option that works best for them.
• Encourage customers to click “buy” with smart offers. Free shipping on everything doesn’t work for every business model. Offer free shipping or discounts based on rules you define – like minimum cart value, delivery region, or specific products in the cart.
• Display real delivery dates. Show accurate ETAs based on your lead times, blackout days, and production schedules. Or let customers schedule delivery at checkout.
• Offer return options that work for your customers and your business. Let shoppers choose what matters to them: a free or low-cost shipping option without returns, or a premium option that includes free returns for a small added fee.

Your Checkout Shouldn’t Collapse Under a Complicated Cart

Dealing with LTL freight, awkward product dimensions, a complex catalog, or high order volume? You need smart shipping logic built to handle complex logistics.

• Route orders from multiple warehouses or dropshippers. Define which products ship from which origins, and automatically fulfill from the closest location.
• Control exactly how each product ships. Set rules by SKU, category, or customer group. For example, restrict air shipping on paddle boards, require LTL for orders over 150 lbs, or apply surcharges on appliances heading to remote areas.
• Split or merge shipments, your way. Choose whether to combine items or break them out by origin, weight, or delivery method—right at checkout.
• Apply logic that reflects the real world. Set backup carriers, restrict destinations at a granular level, or trigger specific carriers based on dimensions, weight, distance or shipping zone.
• Scale without developer support. Update your shipping logic as your catalog, carriers, and customer needs evolve – no code required.

A Smarter Shipping and Checkout Experience, Perfect for Bulky Goods

Show Accurate Shipping Costs with Live Carrier Rates or Custom Tables
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Use real-time rates from 50+ carriers or build your own rate logic with custom tables—based on zone, weight, product, or whatever your business requires.](/content/multi-carrier-shipping-software/index.html) Avoid Overcharges with Dimensional Packing and Shipping Insights
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Rate based on true package dimensions, padding, and pack rules. Use Shipping Insights to increase packing efficiency and reduce costs.](/content/features#dimensional-packing/index.html) Quote Freight Correctly—Every Time
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Connect with 30+ LTL carriers. Show the right freight options at checkout and support all freight classes. Auto-apply accessorials like liftgate or inside delivery based on address type or let customers select the options they need.](/content/features/ltl-freight-shipping-rates/index.html)

Set Real Expectations on the Product Page
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Let shoppers see shipping costs and delivery timelines before checkout—based on your real rates and operations.](/content/features/product-page-calculator/index.html) Give Customers Return Options that Work for Your Business
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Offer flexible return choices upfront. Let shoppers prioritize what matters to them – like free returns or free shipping – without eating the full cost.](/content/features/ecommerce-returns/index.html) Optimize Your Shipping Strategy with Analytics
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See what converts, where you’re overpaying, and how to fine-tune your shipping and checkout experience for long-term growth.](/content/features/shipping-analytics/index.html)

The ROI Brands See After Optimizing Their Checkout with ShipperHQ

Higher conversion rates. More sales. Bigger savings.

"ShipperHQ saved us about 15 man-hours per month from quoting freight shipments alone. Their freight quoting feature is more self-service, which means a customer can make a decision independently."

—Andrew Brown, Director of eCommerce

"Our smaller item sales increased by 30% with the help of dimensional shipping from ShipperHQ. Sales of our heaviest products are up infinitely as we hadn't had a solution to offer LTL shipping to our customers prior to implementing ShipperHQ. We could not be happier with the performance or the ongoing support to help us offer the best shipping rates."

—Kevin Comerford, President

"ShipperHQ makes complex Freight and LTL shipping with multi-warehouses very simple. I can’t say enough good things about their engineers and support."

—David Sheeley, eCommerce Project Manager

"ShipperHQ allows us to ship using parcel carriers and LTL carriers. ShipperHQ has been the solution we desperately needed. So far I have not been able to invent a scenario that ShipperHQ has not been able to help us with."

Over 6,000 eCommerce Brands Optimize Their Checkouts with ShipperHQ

FAQs

How do I accurately quote shipping when a cart has both parcel items and bulky LTL freight?

ShipperHQ rates each item at checkout based on the carriers and methods you have configured. A customer buying a commercial refrigerator alongside cleaning supplies can see LTL freight rates for the large item and parcel rates for the accessories, based on your shipping rules and carrier connections.

How can I ensure the correct LTL freight class is used to prevent reclassification charges?

ShipperHQ connects to 30+ LTL carriers and allows you to assign freight classes at the product level, shipping group level, or box level. The declared freight class is sent to the carrier when requesting live rates, reducing the risk of costly reclassification charges.

How can I stop losing money on dimensional weight charges for large, lightweight items?

Use dimensional packing to ensure checkout rates reflect how orders are actually packed and billed. ShipperHQ simulates real-world box and pallet selection so you charge based on true package dimensions rather than estimates that lead to carrier upcharges.

How do I collect liftgate and residential delivery fees upfront?

ShipperHQ detects delivery conditions before the order is placed and applies the corresponding accessorial fees at checkout. Residential addresses are identified automatically so the correct surcharge is added without any manual intervention.

Can I control which carriers serve oversized items when shipping from multiple warehouses?

Yes. With Multi-Origin Shipping, you define each warehouse, store, or dropship location as a ship-from origin and assign specific carriers to each. You can route oversized products from an origin that uses LTL freight while keeping parcel carriers on a regional warehouse for smaller items.

How do I offer free shipping on standard items without losing money on bulky goods?

ShipperHQ lets you define conditional free shipping rules with precise criteria rather than applying it blanket across your catalog.

How do I offer in-store pickup for bulky items?

ShipperHQ supports in-store pickup and curbside pickup as delivery options at checkout. When a customer's cart qualifies, pickup appears alongside standard shipping methods so they can choose to collect the order from a store location instead.

If You’re Shipping Big, You’d Better Ship Smart

Bulky products come with complex shipping challenges, from freight fees and residential surcharges to high customer expectations and packing complexity. ShipperHQ makes it easy to show the best shipping options at the best rates—saving you valuable time and money.